All “Charter Members:” please be aware that your membership had been extended before we went off the air. Some may have missed when I was announcing such during that time.
We have been receiving emails from subscribers having difficulty getting to the show and/or thinking they are no longer members and they’re subscription has expired. That’s true and not true at the same time, here’s why…
Yes, your membership has expired (e.g., it’s been a year), it just now needs to be renewed for another. It’s both simple and is basically the same as your original sign up. Here’s how…
All you need to do is go to the “Account” page first to access your account and renew when/if prompted. There is no credit card needed or extra info to renew. It’s just like when you signed up originally.
Then – go to the “Latest Show and Archives” page. It may ask you to once again log in, even if you already are (this seems to be a bit of a glitch with the reboot) log in again and you should then see the show page. If you do – you’re all set.
If by chance once you renew and then it brings you to a page looking for you to solve a math problem? Just close your browser, clear it, and then come back and go directly to the “Latest show…” page once again – and log in – and you should be good to go.
If there’s any further issue just use the “subscriber support” email in the “Account” section and let us know, we’ll get right on it. But this should alleviate any issues as it is what many have already done successfully when they had the same. And remember – you can always use the “Contact” page. But the “Subscriber support” on the “Account” page is the best.
Thanks to all and let me say: it’s great to see how many returned so quickly. You truly are the best, all of you.