We’re re-posting the original audio post onto the blog and should be live shortly. (note-It now is) We thought we’d share what we found out as we panicked to find out why 3 computers played it fine, and 3 others didn’t while another showed the file as being “corrupt.”
Here’s what we found out and think it’s worth sharing for those who also have blogs, websites, etc.
The audio was originally loaded in MP4 format. No problem most would say (and so did we) yet what we found was for Mozzilla Firefox it doesn’t play. Safari, yes, Google Chrome, yes, but for whatever the reason Firefox doesn’t. It was one of those things we never even gave a second thought.
This is a great example of why (as Mark likes to say) we all need to shop our own stores the way our customers may and see if there are issues. This issue seemed non existent on some computers as we were bouncing back and forth between older audio and the new that was working fine till it was tried on another. i.e., The one running Safari was fine with both, the other running Firefox played one but not the other.
After some hair pulling and and desk banging it was finally noticed: “Did anyone check the format?”
Silence was all that was heard next.
To quote Forest Gump, “Stupid is, as stupid does.”
Thanks for understanding, and here’s to possibly saving someone from the same.
V.V. -StreetCry Media