This month’s focus: Your staff many times can save your bottom line from yourself.
At first glance that may seem as some play on words. It’s not. Many times you need to let your staff work out many problems on their own. You’d be surprised how many times they just might save you from yourself. If you’ll allow them.
Case study: During an expansion and total revamp of our original product line unbeknownst to many of us it was decided the main floor of the facility was to be torn up and replaced. The decision came when it was learned a new government regulation was being implemented and time was of the essence as to coordinate construction crews and more to comply in time. It was not a small project. It was nearly half of a daily traveled and working refrigerated warehouse storage facility.
Trying to preempt every contingency for nearly 100 workers with forklifts, pallet storage, refrigeration considerations, along with the construction personnel and all their machinery, as well as logistics was near mind-boggling. Many times there were more arguments planning for what others “thought” was needed, than what probably was going to be needed.
One example was the flow plan of how product was going to be moved from one end of the facility to the other. For reasons ordained via the project the middle room and floor of the facility needed to be torn up first. As the construction company proceeded with their preliminary work as to set up barriers, protective sheeting, and more we lamented and argued exactly where and how a path was to be made and used.
To our surprise the answer came when the first night crew arrived not knowing we were formulating what they were to do because they just went about and formulated their own work around.
Rather than try as to keep a lane or path open which was becoming increasingly frustrating for a new floor was being poured meaning ramps would be necessary and more. They just staged what they needed on one side of the warehouse using a semi trailer on the dock. Then, when full or needed, they drove the trailer to the other side and unloaded it. Rinse, repeat. Never needing any of the painful logistical revelations we were trying to conceive of.
The plan was simple, logistically brilliant, required nothing in the way additional planning, and facilitated an even quicker down time because of not needing to interrupt the construction crew in any manner. All without any input from the very people who “knew” how to get things done. They were just to busy doing what was needed saving us all a whole lot of time, money, and sanity.
© 2014 Mark St.Cyr
Profiting At The Bottom Line™ is a monthly memo, which is pithy, powerful, and to the point. It focuses on innovative techniques and or ideas that you can put to work immediately in your daily or business life.